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Welcome to BPO Bulletin, a monthly BPO newsletter that keeps you abreast with vCustomer, and provides greater insight into key outsourcing industry issues.
BS7799 – Security Geared Up!
In a recent survey, 46 percent respondents admitted to having a security breach internally
More and more companies are owning up to the fact that internal and business partner security of data management is as important as managing external security risks. Companies are realizing that outsourcing partner’s privacy and employee data need to be audited for their security policies and procedures. Yet, few organizations have the skill, experience, and resources to manage security internally let alone externally. To address this need and security concern vCustomer has secured BS7799 security certification.
BS7799, a highly respected security standard certificate, was recently awarded to vCustomer. Accreditation of BS7799 certificate provides many benefits to vCustomer's clients.
Network outsourcing market is growing and is expected to be worth $70 billion by 2011 as companies try to improve their IT infrastructure while reducing complexity.
Malaysia has retained its position as one of the three most attractive countries to provide shared services and outsourcing, according to the 2005 edition of AT Kearney’s Global Services Location study.
vCustomer’s quality framework is powered by, adoption, sponsorship, institutionalization of international management standards like ISO, Six Sigma and BS7799
Contact vCustomer:
Read the complete story about how vCustomer’s uncompromising approach has redefined the benchmark of quality in the industry or call us 206-802-0200 (USA), 91-11-26991091-92 (Asia), 44-794-905-7031 (Europe)
vCustomer is a leading international provider of business process outsourcing, call center and technology support services to Fortune 1000 companies. Founded in 1999, vCustomer brings to the table a unique blend of operational excellence (ISO, Six Sigma, BS7799), innovative technology solutions (VoIP, CRM) & global operations to offer clients a suite of customized and secure outsourcing solutions.
These solutions are combined with real-time business analytics to deliver more rewarding customer interactions. The end result is lower costs for our clients and a higher quality of service to end-customers.
To learn more about outsourcing and why Inc. Magazine rated vCustomer the fastest growing provider of business services in America, visit www.vcustomer.com
Write to us: We would love to hear from you on how we can make this newsletter of more value. Send us your feedback/comments/questions at bpo.bulletin@vcustomer.com
Unsubscribe: If you would like to unsubscribe, please send an e-mail to bpo.bulletin@vcustomer.com with ‘REMOVE’ mentioned in the subject line.
vCustomer is a leading international provider of business process outsourcing, call center and technology support services to Fortune 1000 companies. Founded in 1999, vCustomer brings to the table a unique blend of operational excellence (ISO, Six Sigma, BS7799), innovative technology solutions (VoIP, CRM) & global operations to offer clients a suite of customized and secure outsourcing solutions. 
