vCustomer believes in empowering its employees into leaders. A culture of mandatory training and leadership development automatically builds talent facilitating lateral and upward movements. Our customized career development program allows both lateral and vertical growth through accelerated promotion programs based on performance.
Training & Development
Each employee goes through training for career growth and personal development. A team of highly trained professionals leverage industry best practices and process-specific training programs to impart customized training solutions.
vCustomer has a highly competent training function spanning across new employee orientation (NEO) and reinforcement training once associates go-live.
- Pre-hiring assessment
- New Employee Orientation (NEO)
- Floor training and support
- Train the Trainer
Work @ vCustomer
Work at vCustomer is all about nurturing the potential of each individual to perform at his/ her optimal level. The company believes in the fundamental principle of grooming leaders of tomorrow through a rigorous focus on managing the deliverables of today.
vCustomer has a focused approach on career development and provides each individual with world-class facilities, ample training and development opportunities, and an attractive performance-based compensation package. At vCustomer, employees are encouraged to voice their opinion & share any concerns through formal & informal channels such as Employee Satisfaction Surveys, email:Your_Voice@vcustomer.com, or by reaching out to a manger or human resources employee.
Work culture - Healthy work-life balance
vCustomer's work environment reflects mutual respect and trust. Operational excellence through a quality-centric approach is the objective that each individual strives for at vCustomer, enabling each to be a significant contributor to achieving higher levels of customer satisfaction. Flexible times and parallel employee engagement programs such as higher education plans, common interest groups and festival celebrations ensure that there is a healthy work-life balance..
The People - Empowered, Engaged, Energized
People are at the nucleus of vCustomer's passion to excel and deliver. Our team of dedicated professionals have the enthusiasm that others seek to match in the industry. vCustomer is committed to compete on a global scale and deliver the best for its customers.
Fun @ vCustomer
Fun is synonymous to work at vCustomer. Each day brings with it a sense of excitement, making one's daily efforts more meaningful, challenging and fun-filled. vCustomer's result-oriented work culture fosters a spirit of individual initiative, teamwork and celebration.
Following are some of the ‘fun’ activities that are a regular occurrence at vCustomer:
- vEdge: Corporate privilege incentives for vC-ites
- vAcademy: Higher education assistance
- vCertification: Leadership development program
- vCampus: Stay updated with the latest on campus
- Referral Incentive: Work with your buddies & get fabulous referral bonuses
- Team Synergy: Fun & get-together with your team
- vAccolades: Rewards & recognition for your hard work
- Parties & Floor Contests: Non-stop fun on the floors
- Food & Movie Fests: Indulge yourself in scrumptious culinary & visual treats
- vSports: Indoor & out-door sports club
- vEnergy: Regular health & fitness camps to keep you up & running
- vRiders: The vCustomer bikers community