vCustomer Taps Top Indian B-School Talent - Hires 26 from India's Elite Business Schools

INew Delhi, India, May 10, 2004 - vCustomer, the leading US-based global provider of offshore process-driven BPO, contact center and technical support services, today announced its plans to induct twenty-six graduates from elite Business Schools across India. Beginning this month, graduates from the IIMs, XLRI, SP Jain, FMS, Management Development Institute (MDI), NITIE & ISB will join the Operation teams at vCustomer's facilities in Delhi and Pune.

The move, an industry first, will provide vCustomer with the managerial talent necessary to maintain its industry leading quality standards while the firm continues to expand at a rapid pace. With the headcount projected to nearly double by end of the year, the B-school graduates will add to the middle management depth necessary to ensure smooth growth in the coming quarters. The recruitment reflects on a long-term investment in the next generation of senior leadership at vCustomer and a recognition of the strong development program that vCustomer has created over the last 4 years.

About vCustomer Corporation
vCustomer Corporation helps improve client business performance through comprehensive customer care and technical support solutions. By employing proprietary technology, vCustomer enhances the customer experience to strengthen retention, loyalty and customer satisfaction, while reducing costs and improving efficiencies. The company’s solutions drive measurable, repeatable results in the retail, consumer technology, and communications sectors. vCustomer employs globally and is headquartered in Kirkland, Washington. For more information, call 888-805-9705, email marketing@vcustomer.com or visit www.vcustomer.com