Outsourcing Consumer Support Momentum High
vCustomer Corporation - Inc. 500's Fastest Growing Business Services Company in America

Kirkland, Washington, October 21, 2004:

vCustomer is America's #1 Business Services Company Click on the logo to view Inc. Magazine's list of the Fastest-growing Privately held Companies in America. Details on selection criteria are also provided.

vCustomer Corporation has the distinction of being ranked as America's fastest growing private company in the Business Services segment by Inc. Magazine. Once a year, Inc. Magazine ranks the top 500 fastest growing privately held companies in America, and vCustomer is slotted at No. 3 for 2004.

An off-shoring pioneer providing consumer support, contact center, and business process outsourcing solutions, vCustomer's success is driven by delivering more value through operational excellence at its US and India facilities to marquee technology and retailing companies that sell to consumers.

“We are proud to receive this prestigious ranking by Inc. Magazine and look forward to continued growth in 2005”, said Sanjay Kumar, President & CEO, vCustomer Corporation. “This is a significant recognition of our employees' commitment to our customers, and is a reflection of the value of the integrated services we deliver day-in and day-out to our clients.”

Outsourcing of call center and BPO services is not a new phenomenon. However, vCustomer's unique structure leverages US-based management and client-facing teams with a knowledgeable base of highly trained, quality associates in India. This combination has proven to be a winning combination for vCustomer's clients and the customers they serve.

vCustomer Corporation's No. 3 ranking is based on its outstanding revenue growth in the past five years making it the fastest growing contact center and business process outsourcing company on the Inc. 500 list. Today, vCustomer service personnel respond to millions of customer inquiries each month through customized voice, email, chat, and BPO services, tailored to meet the specific demands of its clientele. By delivering affordable custom software solutions and quality associates, vCustomer helps its consumer-focused clientele more efficiently manage their support needs and extend their brand value.

Inc. Magazine verifies all the information used to calculate rankings by using tax forms and financial statements from certified public accountants and by conducting interviews with company officials. Over the years, the Inc. 500 has identified the next generation of world-class companies including Microsoft, Oracle, E* Trade, Intuit and others.

About vCustomer Corporation
vCustomer Corporation helps improve client business performance through comprehensive customer care and technical support solutions. By employing proprietary technology, vCustomer enhances the customer experience to strengthen retention, loyalty and customer satisfaction, while reducing costs and improving efficiencies. The company’s solutions drive measurable, repeatable results in the retail, consumer technology, and communications sectors. vCustomer employs globally and is headquartered in Kirkland, Washington. For more information, call 888-805-9705, email marketing@vcustomer.com or visit www.vcustomer.com