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vCustomer Recognized as one of the Top 50 Best Workplaces
in India
Kirkland, Washington, July 24, 2008 - vCustomer, a leader in delivering customer care and
technical support solutions, today announced that it was ranked as one of the top
50 Best Workplaces in India according to a study performed by the Great Place to
Work® Institute, a US-based research and management firm. Rankings are published
annually in Fortune magazine (US), the Financial Times (UK), and in more than 30
leading business publications globally including the Economic Times in India.
For more than 20 years, the Great Place to Work Institute has ranked best workplaces
globally. The 2008 Best Workplaces study was the largest conducted to date with
250 companies competing and spanning a wide range of industries in India.
Results were based upon the quality measurement of three, interconnected relationships
between: employees and management; employees and their jobs/company; and employees
and their peers. Employees were surveyed with trust, pride and camaraderie measured
within the workplace. A Culture Audit was also conducted with management to provide
insight into the nature of the organization.
“It’s a pleasure to know that our focused effort to build a great work
environment and retaining extraordinary talent is being repeatedly recognized,”
said Sanjay Kumar, founder and CEO of vCustomer. “Receiving this ranking following
our recognition as the Best BPO Employer in 2007 by DQ-IDC, reinforces our belief
that a great company is built by great employees.”
About vCustomer Corporation
vCustomer Corporation helps improve client business performance
through comprehensive customer care and technical support solutions. By employing
proprietary technology, vCustomer enhances the customer experience to strengthen
retention, loyalty and customer satisfaction, while reducing costs and improving
efficiencies. The company’s solutions drive measurable, repeatable results
in the retail, consumer technology, and communications sectors.
vCustomer employs globally and is headquartered in Kirkland, Washington. For more
information, call 888-805-9705, email marketing@vcustomer.com or visit www.vcustomer.com
About Great Place to Work® Institute
The Great Place to Work® (GPW) Institute, Inc. is a research
and management consultancy based in the U.S. with international offices throughout
the world. GPW has been listening to employees and evaluating employers since 1980
to understand what makes a workplace great. GPW’s ongoing research, measurement
tools and educational services have made them leaders in helping build high-trust
workplaces. Visit www.greatplacetowork.com
for more information.
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