vCustomer Named Among Top 10 Contact Centers in GlobalServices100 Survey for 2008

For the 4th year, vCustomer secures top rankings as one of the Best Performing Contact Centers and a Leader in Human Capital Development

Kirkland, Washington, March 12, 2008 - vCustomer Corporation, a leader in delivering comprehensive customer care and technical support solutions, today announced that it had been recognized as one of the top 10 in Best Performing Contact Centers and as a Leader in Human Capital Development according to Global Services 100 Survey of Best Service Providers.

Each year, Global Services 100 surveys service providers from 17 countries, with delivery centers across 31 countries. These providers cover a range of services spanning IT and BPO, including IT application services, infrastructure, FAO, HRO and contact centers. The top 100 list and ranking in the 10 categories are based on a scientific methodology, including size (revenue, employee strength, geographies covered), customers (customer base, testimonials and references, average contract size), skills (depth and breadth of offerings, delivery capability, quality initiatives, verticals covered) and other criteria (attrition, training). Findings are published annually by Global Services.

“We are extremely proud to be recognized as one amongst a prominent group of service providers,” said Sanjay Kumar, chief executive officer at vCustomer Corporation. “This recognition further demonstrates vCustomer’s dedication to leveraging our talent and technology to providing outstanding customer support solutions to our clients in the US, UK and India.”

This recognition by Global Services follows the November 2007 published annual DQ-IDC India BPO ESAT Survey, ranking vCustomer as the No. 1 Business Process Outsourcing (BPO) company to work for in India. Research was conducted by DataQuest Magazine and IDC, a consulting firm specializing in market intelligence and advisory services. The annual survey revealed that the employee satisfaction scores in 2007 for vCustomer were substantially higher than the competition in the majority of the parameters measured. The survey rated companies on 11 key dimensions, including employee size, training, salary and compensation, company culture, cost to company, company image, and other criteria.

About vCustomer Corporation
vCustomer Corporation helps improve client business performance through comprehensive customer care and technical support solutions. By employing proprietary technology, vCustomer enhances the customer experience to strengthen retention, loyalty and customer satisfaction, while reducing costs and improving efficiencies. The company’s solutions drive measurable, repeatable results in the retail, consumer technology, and communications sectors. vCustomer employs globally and is headquartered in Kirkland, Washington. For more information, call 888-805-9705, email marketing@vcustomer.com or visit www.vcustomer.com