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vCustomer named in World’s 100 Best Outsourcing Providers
by International Association of Outsourcing Professionals
Kirkland, Washington, May 6, 2008 - vCustomer,
a leader in delivering comprehensive customer care and technical support solutions,
today announced that it had been once again named as a Rising Star in the International
Association of Outsourcing Professionals (IAOP) 2008 Global Outsourcing 100. vCustomer’s ranking as
a Rising Star required a minimum annual growth of 33%. The rankings are published
annually in Fortune Magazine.
With more than 40,000 members, IAOP is the global, standard-setting organization and advocate
for the outsourcing profession. IAOP ranks companies based on quality following
a rigorous and thorough review process. The final rankings are based on a weighted
average of the judges’ scores on demonstrated competencies, size and growth,
management capabilities and customer references.
vCustomer Corporation provides
cost-effective outsourced customer care and technical support solutions. The company
leverages innovative technology, business analytics and industry expertise to consistently
deliver customized, high quality, cost-saving contact center services. vCustomer
helps clients reduce operating costs and improve quality levels by deploying self-service
options and automation to optimize customer care.
“vCustomer is pleased to be recognized again as a Rising Star by IAOP for
our commitment to quality,” stated Lori Inuzuka, vice president of vCustomer
Global Operations. “We believe this recognition is a reflection of our commitment
to our clients to consistently deliver high quality, cost-effective customer care
and technical support services.”
For more information, visit the IAOP or vCustomer
website.
About vCustomer Corporation
vCustomer Corporation helps improve client business performance
through comprehensive customer care and technical support solutions. By employing
proprietary technology, vCustomer enhances the customer experience to strengthen
retention, loyalty and customer satisfaction, while reducing costs and improving
efficiencies. The company’s solutions drive measurable, repeatable results
in the retail, consumer technology, and communications sectors.
vCustomer employs globally and is headquartered in Kirkland, Washington. For more
information, call 888-805-9705, email marketing@vcustomer.com or visit www.vcustomer.com
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