vCustomer a top ranked ‘Rising Star’ in the 2006 Global Outsourcing 100 list

Among the top 5 BPO companies in the list of 35 rising stars

New Delhi, India, March 31, 2006 - vCustomer, a leading BPO solutions provider, announced it was the top-ranked call center company and eleventh overall among the 35 Rising Stars in the 2006 Global Outsourcing 100 list, the first-ever selection of the world's top outsourcing service providers by the International Association of Outsourcing Professionals (IAOP).

Selection to the Global Outsourcing 100 was based on a variety of factors including size, revenue growth, depth and breadth of competencies as demonstrated through industry recognition, customer experience as demonstrated through the value being created at the company's top customers, relevant certifications, and investment in the development of people, processes, and technologies. Judges also looked at management capabilities as reflected in the experience and accomplishments of the business's top leaders and its investment in management systems that ensure outsourcing success.

This latest recognition comes two months after vCustomer was ranked as the No. 3 BPO and call center service provider in the Global Services 100 list by Global Services magazine. In January, based on ranking input from Gartner Inc., vCustomer was named by BusinessWeek as one of the Top 10 Hot Players in Global Outsourcing.

“vCustomer is uniquely positioned in the outsourcing business as one of the few Integrated Solutions Providers. While our trained associates ensure they bring in the process rigor to our service offerings, our rigorous approach to developing custom solutions for our clients using an array of technology solutions guarantees long term improvements for our client’s overall business processes,” said Sanjay Kumar, CEO, vCustomer.

According to IAOP, BPO may be a new market, but it is growing rapidly. Estimates range from a few hundred billion dollars to over 1.2 trillion dollars in 2006 alone.

About vCustomer Corporation
vCustomer Corporation helps improve client business performance through comprehensive customer care and technical support solutions. By employing proprietary technology, vCustomer enhances the customer experience to strengthen retention, loyalty and customer satisfaction, while reducing costs and improving efficiencies. The company’s solutions drive measurable, repeatable results in the retail, consumer technology, and communications sectors. vCustomer employs globally and is headquartered in Kirkland, Washington. For more information, call 888-805-9705, email marketing@vcustomer.com or visit www.vcustomer.com