vCustomer's SMS and text message service is an effective method for organizations to reach out to customers and in turn, for customers to confirm orders, give feedback or schedule appointments/callback with customer service agents. Coupled with our robust CRM suite, this application enables organizations to respond to customer complaints immediately.

The vCustomer SMS solution offers a comprehensive web-accessible application, enabling communication via SMS to the customers' mobile handsets. Customer response logging is integrated to enable clients to take further action or undertake detailed analysis.

Your Benefits

• Leverage full-featured, web-accessible application for easy, seamless integration with your existing CRM
• Track, record and broadcast messages to multiple audiences cost-effectively
• Schedule quick customer callback/appointments and ensure fast responses to inquiries
• Access to customer data in the centralized repository easily

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Learn how vCustomer's SMS support solution can meet your business needs- Contact us today or call

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